Common queries answered
Frequently asked Questions
Orders placed before 2pm are dispatched the same day. You will have a choice of delivery timescales at checkout.
Get in contact with us at [email protected] straight away and if your order has not been dispatched we can update for you.
You will get regular email updates as your order progresses. Tracking information for your shipments is always sent out.
No, infact your card details never even touch our server and are only handled by our payment provider to process your order and are never stored.
Yes VAT at 20% UK is included in the prices online. A full VAT invoice can be provided if requested.
Currently we are only shipping within the UK.
Most likely but if there is a large item they may come separately